TERMS AND CONDITIONS
These General Conditions of Sale concern the purchase of products and services,
made remotely via telematic or telephone mode, of the products presented on the site
www.namasteshop.eu, managed by
Based in: Via Flaminia 86, 00060 Castelnuovo di Porto (RM)
in compliance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no.
n.206 / 05 modified by the Legislative Decree n.21 / 14 and D.lgs. 70/03) and to the art.50 and ss. in implementation of the
Directive 97/7 / EC.
The user is required, before accessing the services provided by the site, to read these Terms
General Sales, which are generally understood and unequivocally accepted at the moment
It is possible to use the site and then access the products supplied by the site and to purchase
these in the following languages: Italian, English.
Namasteshop reserves the right to modify unilaterally and without notice the following conditions
For any clarification or information regarding the content of the general conditions of
sale, or for complaints and disputes, Namasteshop's customer service is available,
phoning at n. (+39) 069078233 or by sending an e-mail email@example.com. Even if the
Customer does not want to make use of the telephone service, all rights are still applied
faculties recognized by law.
These General Conditions of Sale govern the offer, forwarding and acceptance of orders
purchase of products on namasteshop.eu and do not regulate the provision of services or the
sale of products by parties other than the seller who are present on the same site
through links, banners or other hypertext links.
Before proceeding with the forwarding of any order, the Customer is invited to read with the maximum
attention to these general conditions of sale.
The data of each order will be saved by Namasteshop on their systems. In order to preserve the
confidentiality of such information, access to them, by the Customer, will be allowed only to
following authentication in the reserved area of the Site called "My account", through
the insertion of appropriate access credentials by the Customer that will be attributed to him
time of registration on the Website itself and sent by e-mail. In this restricted area,
entering your credentials, the Customer can consult the contracts already concluded, the Orders
pending and those just forwarded, as well as update and save their contact details, any data
banking and / or data relating to the subscription of the newsletter service. The Customer undertakes to treat
in a confidential manner your credentials for access to the aforementioned restricted area of the Site and not to
make them available to third parties.
CONCLUSIONS OF THE CONTRACT
The Customer, on the Namasteshop.eu website, will be able to select one or more products that interest him,
inserting them in a "virtual cart", which you can always view the content before
proceed with the purchase.
The Customer will start the procedure for placing the order by clicking on the "Proceed with the
checkout. " In this phase it will be possible to view the General Conditions of Sale, the images
of the products included in the cart, the payment methods available, the methods and costs of
shipping and the conditions for the right of withdrawal.
Before concluding the contract, the customer will be asked to confirm the reading of the
General conditions of Sale.
The buyer will be obliged to pay the price from the moment when the forwarding procedure
order will be completed.
Namasteshop will send the Order and the Conditions of sale by sending an email
on the e-mail account communicated by the Customer.
In the exceptional case of cancellation of the order, will be required to cancel the
transaction and the transfer of the amount involved. The times of release, depend exclusively on the
When completing the registration procedures, the user undertakes to follow the instructions provided
on the site and to provide their personal data correctly and truthfully.
The confirmation will in any case exonerate from any responsibility for the data provided by the user. The user yes
obliges you to promptly inform of any variation of your data at any time
If then the user communicates inaccurate or incomplete data, or even if there is
contestation by the interested parties about the payments made, will have the right to not
activate, or suspend the service until an amnesty of the related shortcomings.
On the occasion of the first request for activation of a profile by the user, Namasteshop
will give it a username and password.
During registration, the user can decide whether or not to subscribe to the newsletter service.
AVAILABILITY OF PRODUCTS
The availability of products refers to the actual availability at the time the buyer
place the order. This availability must however be considered purely indicative
because, due to the simultaneous presence on the site of multiple users, the products could
be sold to other customers before order confirmation.
Even after sending the order confirmation e-mail, cases may occur
of partial or total unavailability of the goods. In this case, the order will be corrected
automatically with the elimination of the unavailable product and the buyer will come
immediately informed by e-mail.
If the buyer requests the cancellation of the order, resolving the contract, Namasteshop
will refund the amount paid within 7 days from the time that Namasteshop had
knowledge of the buyer's decision to terminate the contract.
The technical information entered on the Namastehop.eu website is derived from the information
published by the manufacturers of the goods included in our catalog Namasteshop, therefore, yes
reserves the right to modify / adapt the technical and dimensional information of the products of
catalog, based on what will be communicated by the producers, even without any prior notice. The
Images are indicative only, the title of the product will prevail.
PAYMENT METHOD AND PRICES
The price of the products will be the one indicated from time to time on the site and is inclusive of VAT.
Prices may change at any time. The changes do not concern orders
for which order confirmation has already been sent.
Once the products have been selected they will have reached the cart. Simply follow the instructions
for the purchase, inserting or verifying the information requested in each step of the process.
The order details can be changed before payment.
Payment can be made by: credit card (VISA, MasterCard, Maestro)
For deliveries, Namasteshop will make use of selected carriers from the same products
delivered to the address indicated by the consumer on the order form and only in geographical areas
reached by carriers operating for Namasteshop.
At the time of delivery of the goods by the courier, the customer is required to check: a)
that the number of packages delivered corresponds to what is indicated in the transport document; b)
that the packaging is intact, not damaged, or wet or otherwise altered, even in the
closing materials (adhesive tape or plastic strapping).
If it is not possible to make the delivery, the order will be sent to the deposit, in that
evidence, a notice will specify the place where the order is located and how to agree on one
Should the Customer not be able to be present at the place of delivery at the time
agreed, it is required to contact us again to agree a new date
If the delivery can not take place, for reasons not attributable to us after 7 days from the date
where the order is available for delivery, we will assume that you intend to terminate the contract.
Together with the package you will also receive the receipt with the list of products contained in the package and the
detail of shipping costs.
Shipping costs are at the buyer's expense and are explicit at the moment
of the order.
PASSAGE OF RISK
The risks related to the products will pass to the buyer from the time of
delivery. The ownership of the products is considered acquired as soon as full payment is received
of all amounts due in relation to them, including shipping costs, or at the moment
of the delivery, if this happened at a later time.
GUARANTEE AND COMMERCIAL CONFORMITY
The seller is responsible for any defect in the products offered on the site, including the non
compliance of the articles with the products ordered, in accordance with the provisions of the law of the country
If the buyer has signed the contract as a consumer, that is any person
physics acting on the site for purposes unrelated to entrepreneurial or professional activity
if necessary, this warranty is valid on conditions that the defect appears within 24
months from the date of delivery of the products, that the buyer present formal complaint relatively
to defects within a maximum of 2 from the date on which the defect was acknowledged by the latter.
In case of non-compliance, the buyer who signed the contract as a consumer
will have the right to obtain the restoration of the conformity of the products without expenses, through
repair or replacement, or to obtain an appropriate price reduction, or the
termination of the contract with respect to the disputed assets and the subsequent restitution of the price.
In accordance with the legal provisions in force, the purchaser has the right to withdraw from the purchase
without any penalty and without specifying the reason within the term of 14 days pursuant to art. 57
of the Legislative Decree 206/2005 starting from the date of receipt of the products.
In case of multiple purchases made by the buyer with a single order and delivered
separately, the 30-day term starts from the date of receipt of the last product,
The buyer who intends to exercise the right of withdrawal must communicate this to Namasteshop via
explicit declaration that can be sent by registered mail or by contacting
by phone Namasteshop.
The goods must be returned intact, in the original unopened packaging, complete in all
its parts and complete of the attached fiscal documentation. Without prejudice to the right to verify the
with respect to the above, the site will reimburse the amount of products subject to withdrawal
within a maximum period of 7 days, including any shipping costs.
The data of the purchaser are treated in compliance with the provisions of the law on
protection of personal data, as specified in the specific section containing the disclosure ai
ONLINE DISPUTE RESOLUTION
Link to the European Union ODR website for Online Dispute Resolution (Online Dispute
the user who sees the pages. Users who access the site will see quantities added
minimum information on devices in use, whether computers or mobile devices, in small files
text called "cookies" saved in the directories used by the user's web browser. There are
various types of cookies, some to make more effective use of the Site, others to enable certain
- Navigation or session cookies
Specifically, navigation or session cookies are used, aimed at ensuring the
normal navigation and use of the website, and therefore aimed at making functional and
optimize the same navigation within the site.
- Functionality cookies
In addition, functionality cookies are installed, strictly necessary to provide services
explicitly requested by the user.
- Analytical cookies
Finally, there are analytics cookies, used exclusively by the site operator, for
collect information, in aggregate and anonymous form, on the number of users and on how
users visit the site. The data acquired through Google analytics can also be used by
Google, according to the terms of service prepared by the same. "
JURISDICTION AND JURISDICTION
The sales contract between the customer and Namasteshop is concluded in Italy and regulated by the
Italian law. For the solution of civil and criminal disputes arising from the conclusion of the
present distance sales contract, the territorial jurisdiction is exclusively that of
Forum of Rome.
Any request for information can be sent:
Via mail to the following address: Via Flaminia, 86 00060 Castelnuovo di Porto (RM), Italy
By telephone at the following address: 069078233 (from Tuesday to Saturday, from 9.30 to 17.00)
Via email to the following address: firstname.lastname@example.org
The following General Conditions of Sale were drafted on 23 May 2017
All contents (text, graphics and images) present on this site and all Namastè products are protected by copyright.